jl789 Privacy Policy

The jl789 Platform, accessible at jl789.one, is operated by jl789, an online gaming brand operating under PAGCOR authorization in the Republic of the Philippines. For the purposes of Philippine data protection law, jl789 is the Personal Information Controller (PIC) in respect of the personal data described in this Privacy Policy.

jl789 is regulated by the Philippine Amusement and Gaming Corporation (PAGCOR), a government agency operating under the Office of the President of the Philippines. Our operations are also subject to the oversight of the Anti-Money Laundering Council (AMLC) and the National Privacy Commission (NPC).

For all privacy-related queries, data subject rights requests, and complaints, please contact jl789 using the details in Section 15 of this Policy.

This Privacy Policy applies to all personal data collected, processed, and stored by jl789 in connection with:

• Registration and maintenance of player accounts on the jl789 Platform;
• Access to and use of any game, feature, or service available on the jl789 Platform;
• Financial transactions, including deposits and withdrawals, processed through jl789's supported payment channels (GCash, PayMaya, BPI, BDO, Metrobank, USDT);
• Identity verification (KYC) procedures conducted in compliance with PAGCOR and AMLC requirements;
• Participation in promotions, loyalty programs, or customer support interactions associated with jl789;
• Visits to jl789.one, including browsing behaviour captured through cookies and server logs.

This Policy does not apply to third-party websites, payment processors, or game providers that may be accessible through or in connection with the jl789 Platform. Those parties operate under their own respective privacy policies, and jl789 is not responsible for their data practices.

jl789 collects the following categories of personal data from players and Platform visitors:

3.1 Registration and Identity Data

3.2 Financial and Transaction Data

3.3 Gaming and Behavioural Data

3.4 Technical and Device Data

When you access the jl789 Platform, our servers automatically record the following technical information:

• IP address and approximate geolocation derived from IP;
• Device type, operating system, and browser type and version;
• Pages visited on jl789.one, time spent on pages, and navigation paths;
• Referring website (the URL from which you arrived at jl789.one);
• Cookie identifiers and session tokens (see Section 8 for details).

jl789 collects personal data through the following means:

• Directly from you: Information you provide during registration, account settings updates, KYC document submissions, support interactions, and promotional entries at jl789.
• Automatically through platform use: Technical and device data captured by our servers and analytics systems when you access jl789.one or use the Platform.
• Through payment processors: Transaction confirmation data provided by GCash, PayMaya, BPI, BDO, Metrobank, and USDT payment channels when you make deposits or receive withdrawals.
• Through identity verification providers: Confirmation data from KYC and identity document verification services used by jl789 to meet PAGCOR and AMLC compliance requirements.
• Through game providers: Game result and session data from certified game providers whose titles are hosted within the jl789 Platform, where this data is necessary for account management and regulatory reporting.

Under the Philippine Data Privacy Act, jl789 processes personal data on the following lawful bases:

• Performance of a Contract: Processing your registration data, account information, and transaction data is necessary to operate and maintain your jl789 account and deliver the gaming services you have signed up for.
• Legal Obligation: jl789 is legally required to collect, retain, and in some cases disclose certain personal data under PAGCOR licensing conditions, the Anti-Money Laundering Act (RA 9160) as amended, the Data Privacy Act (RA 10173), and other applicable Philippine law. This processing cannot be waived by withdrawal of consent.
• Legitimate Interests: jl789 processes certain technical and behavioural data to detect fraud, prevent unauthorized access, maintain Platform security, and improve the jl789 gaming experience — where these interests do not override your fundamental rights.
• Consent: Where jl789 sends you optional marketing communications about jl789 promotions, bonuses, or new game releases, this is done on the basis of your explicit consent, which you may withdraw at any time by contacting jl789 support.

jl789 uses your personal data for the following purposes:

• Account Management: Creating, maintaining, and administering your jl789 player account, including processing your jl789 login, managing your balance, and recording transaction history.
• Payment Processing: Executing deposit and withdrawal transactions via GCash, PayMaya, BPI, BDO, Metrobank, and USDT, and maintaining accurate financial records in Philippine Peso.
• Identity Verification (KYC): Verifying your identity and age (21+ as required by PAGCOR) before processing withdrawal requests and as an ongoing account security measure.
• Responsible Gaming: Monitoring gaming activity to enforce the deposit limits, loss limits, session timers, and self-exclusion settings that you configure in your jl789 account, and to identify potential indicators of problem gambling behaviour.
• Fraud Prevention and Security: Detecting, investigating, and preventing fraudulent transactions, unauthorized account access, money laundering, and other prohibited activities at jl789.
• PAGCOR Regulatory Reporting: Submitting player activity data, suspicious transaction reports, and other regulatory disclosures as required by jl789's PAGCOR authorization and AMLC compliance obligations.
• Customer Support: Responding to your queries, complaints, and account issues submitted through jl789's live chat and email support channels.
• Service Improvement: Analysing aggregated and anonymised usage data to improve the jl789 Platform's performance, game selection, and user experience.
• Marketing Communications: Sending you information about jl789 promotions, bonuses, and new features, where you have provided consent. You may opt out at any time.

jl789 does not sell, rent, or trade your personal data to third parties. Personal data is disclosed only in the following limited circumstances:

7.1 Payment Service Providers

When you make a deposit or request a withdrawal at jl789, the minimum necessary transaction data (including your registered payment account details and transaction amount) is shared with the relevant payment processor — GCash, PayMaya, BPI, BDO, Metrobank, or USDT infrastructure providers — to execute the transaction. These processors are bound by their own privacy policies and applicable Philippine financial regulations.

7.2 Identity Verification Providers

jl789 uses third-party KYC and identity document verification services to satisfy PAGCOR and AMLC requirements. The personal data shared with these providers is limited to what is necessary for identity and age verification. These providers are contractually prohibited from using your data for purposes unrelated to the verification service.

7.3 Game Providers

Game providers whose titles are available on the jl789 Platform may receive a unique player identifier and session token to facilitate gameplay. These providers do not receive your full personal profile. Game result data generated by providers is transmitted back to jl789 for account records and PAGCOR reporting.

7.4 Regulatory and Law Enforcement Authorities

jl789 will disclose personal data to PAGCOR, the AMLC, the National Privacy Commission, or other competent Philippine government authorities where disclosure is required by law, court order, or regulatory directive. jl789 will, where legally permitted, notify affected players of such disclosures.

7.5 Professional Advisers

jl789 may share personal data with legal counsel, auditors, or other professional advisers where necessary in connection with legal proceedings, regulatory investigations, or professional advisory services, subject to appropriate confidentiality obligations.

The jl789 Platform uses cookies and similar tracking technologies to operate core Platform functions, maintain session security, and analyse Platform usage. The following categories of cookies are used at jl789:

8.1 Strictly Necessary Cookies

These cookies are essential for the jl789 Platform to function. They maintain your login session after jl789 login, remember your language and currency preferences, and enable secure account access. These cookies cannot be disabled without impairing your ability to use the Platform.

8.2 Analytics and Performance Cookies

jl789 uses analytics tools to understand how players navigate and use the Platform — which pages are most visited, where players encounter issues, and how the Platform performs across different devices and network conditions common in the Philippines (Globe, Smart, PLDT). This data is aggregated and used to improve the jl789 experience. You may opt out of analytics cookies without affecting your ability to play at jl789.

8.3 Security Cookies

Security cookies enable jl789 to detect and prevent fraudulent activity, identify suspicious login patterns, and enforce responsible gaming restrictions across sessions. These are necessary for account security and cannot be disabled.

8.4 Cookie Management

Most browsers allow you to view, manage, and delete cookies through your browser settings. Blocking all cookies from jl789.one will impair core Platform functionality including the ability to remain logged in. For detailed cookie management instructions, refer to your browser's help documentation.

jl789 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods mandated by law and PAGCOR regulations:

Upon expiry of applicable retention periods, personal data is securely deleted or irreversibly anonymised. Where data has been anonymised, it may be retained indefinitely for statistical and reporting purposes without restriction, as it can no longer be linked to an identifiable individual.

jl789 implements technical and organisational security measures appropriate to the nature and sensitivity of the personal data we process. These measures include:

• Encryption in Transit: All data transmitted between your device and jl789.one is encrypted using SSL/TLS protocols. The padlock icon in your browser confirms an active encrypted connection.
• Encryption at Rest: Sensitive personal data stored on jl789's servers, including payment credentials and KYC documents, is encrypted at rest using industry-standard encryption algorithms.
• Password Security: Player passwords are stored using cryptographic hashing with salting. jl789 staff cannot retrieve or view your plain-text password under any circumstances.
• Access Controls: Access to personal data within jl789's systems is restricted to authorised personnel on a need-to-know basis. All internal access is logged and audited.
• Intrusion Detection: jl789's infrastructure is monitored for unauthorized access attempts, unusual access patterns, and security anomalies.
• Vendor Security Assessment: Third-party service providers who handle personal data on jl789's behalf are assessed for security compliance before engagement and subject to ongoing review.

Notwithstanding these measures, no electronic system is completely impervious to breach. In the unlikely event of a personal data breach affecting your rights, jl789 will notify the National Privacy Commission within 72 hours of discovery, as required by the Data Privacy Act, and will notify affected players without undue delay where the breach poses a high risk to their rights.

Under Republic Act 10173 (the Data Privacy Act of 2012), registered players and Platform visitors have the following rights in respect of personal data held by jl789:

To exercise any of these rights, contact jl789 support via live chat or at [email protected] (plain text — not clickable). jl789 will respond to all data subject rights requests within 30 days of receipt. Complex requests may require up to an additional 60 days with prior notice.

Where jl789 is unable to comply with a request (for example, because data retention is mandated by PAGCOR or AMLC regulations), we will provide a written explanation.

The jl789 Platform is restricted to individuals aged 21 years and above, as mandated by PAGCOR for regulated online gaming in the Philippines. jl789 does not knowingly collect personal data from persons under the age of 21.

Where jl789 becomes aware that personal data has been collected from a person under 21 years of age, the relevant account will be immediately suspended and the data will be deleted or returned as required by applicable law, except to the extent that retention is required for regulatory reporting or investigation purposes.

If you believe that a minor has registered on jl789 using false age information, please contact jl789 support immediately.

jl789 operates primarily within the Philippines and processes personal data primarily on servers and infrastructure located in the Philippines. Where personal data is transferred to or processed by third-party service providers located outside the Philippines — for example, certain cloud infrastructure providers or game development studios — jl789 ensures that such transfers comply with Section 21 of the Data Privacy Act, which requires that the receiving country or organisation affords a comparable level of data protection to that provided under Philippine law.

jl789 implements appropriate safeguards for cross-border transfers including contractual data transfer agreements, data protection clauses in service agreements, and vendor due diligence. Details of specific cross-border transfer arrangements are available on request to jl789's Data Protection Officer.

jl789 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, PAGCOR regulatory requirements, or jl789 Platform services. Where material changes are made to this Policy, jl789 will provide registered players with at least 30 days' notice via email or a prominent notice on the jl789 Platform before the changes take effect.

The current version of this Privacy Policy, together with its effective date, is always available at jl789.one/privacy-policy. It is your responsibility to review this Policy periodically. Continued use of the jl789 Platform after the effective date of any revised Policy constitutes your acknowledgement of the updated terms.

15.1 Contacting jl789 on Privacy Matters

For all privacy-related queries, data subject rights requests, or concerns about jl789's data practices, please contact us through:

• Live Chat: Available 24/7 via the jl789 Platform. Reference "Privacy / Data Request" in your opening message for priority routing to our Data Protection team.
• Email: [email protected] — please include "PRIVACY REQUEST" in your subject line. Response within 3 business days for initial acknowledgement; full response within 30 days.

15.2 Data Protection Officer

In compliance with Section 21(a) of the Data Privacy Act and NPC Circular 16-01, jl789 has appointed a Data Protection Officer (DPO). The DPO is responsible for overseeing jl789's compliance with the Data Privacy Act and this Privacy Policy. Contact details for the DPO are available through the support channels above.

15.3 Complaints to the National Privacy Commission

If you believe that jl789 has not handled your personal data in accordance with the Philippine Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC). Information on how to file a complaint with the NPC is available through the NPC's official government channels. jl789 encourages players to contact us first to resolve any privacy concern directly — most issues can be resolved promptly through our support team.